Our industry leading IT support team will fully support and monitor your network 24/7 including desktops, servers, cloud infrastructure and backups ensuring your business operates at its maximum capability and securely.
IT experts at insix Toronto, are able to provide Remote IT support and Monitoring from a different locations through the implementation of software on your computer. Many IT issues can be resolved over the phone or through direct consultation, however there are some situations where visualizing the problem and connecting remotely will speed up the fault resolution process.
From our end the IT consultant will be able to view your screen and share control of your mouse and keyboard to effectively trouble shoot your IT issue. You have full control over the software, can overwrite out technician’s movements and can cancel a session at any time.