Remote IT Support and Monitoring

///Remote IT Support and Monitoring
Remote IT Support and Monitoring 2016-10-17T11:12:13+00:00

Insix has built long-term relationships with clients by providing Remote IT Support and Monitoring

Our industry leading IT support team will fully support and monitor your network 24/7 including desktops, servers, cloud infrastructure and backups ensuring your business operates at its maximum capability and securely.

IT experts at insix Toronto, are able to provide Remote IT support and Monitoring from a different locations through the implementation of software on your computer. Many IT issues can be resolved over the phone or through direct consultation, however there are some situations where visualizing the problem and connecting remotely will speed up the fault resolution process.

From our end the IT consultant will be able to view your screen and share control of your mouse and keyboard to effectively trouble shoot your IT issue. You have full control over the software, can overwrite out technician’s movements and can cancel a session at any time.

Insix provides the following benefits:

  • Less time spent on IT is more time spent nurturing and growing your business.
  • Proactive Managed IT Services and IT Support services include network management and maintenance services are performed efficiently and stealthily without disrupting your employees or business workflow.
  • Complete IT network and IT support reporting provides complete visibility into network health and assets, allowing for budgeting of IT expenses and IT projects.
  • All IT system updates and maintenance is performed during off-peak hours to minimize disruptions to your employees and business network.